Client Service Representative Training (Front Desk and Customer Support Team Development)

FREE Client Service Representative Training (Front Desk and Customer Support Team Development)

Veterinary CSRs are the face of the clinic—they are the first point of contact for clients, setting the tone for every visit. They manage phone calls, schedule appointments, navigate emotional client interactions, and keep the front desk running smoothly.

Yet, despite being a vital part of the veterinary team, they rarely get the same training opportunities as technicians and veterinarians. That’s why we’re offering free veterinary CSR lectures—a chance to build confidence, learn valuable skills, and connect with peers in the field.

What to Expect:

• Confidence-Building Training – Master client communication, phone triage, and workflow strategies to make your job easier.
• Enhancing the Client Experience – Learn how to handle difficult situations with professionalism and empathy, ensuring clients leave with a positive impression of your clinic.
• Networking & Knowledge-Sharing – Meet other veterinary CSRs, exchange ideas, and discover new ways to improve front desk efficiency.
• Certificate of Attendance – Showcase your commitment to professional growth with an official certificate.
• Free Food – Because learning is better when you’re well-fed!
• Optional Group Discussion – If attendance is high, we’ll host an open discussion where CSRs can share real-world experiences and problem-solving strategies.

Who Should Attend?

Veterinary CSRs of all experience levels who want to:
✔ Improve their skills and confidence in client communication and patient scheduling.
✔ Gain insight into front-desk efficiency and best practices.
✔ Meet others in the field and expand their professional network.

This event is completely free, but space is limited—register today!

Questions? Contact us at learnvetdentistry@gmail.com.